About this Notice
We collect personally identifiable information (email address, name, phone number, etc.) from you when you set up a free
account with Xchanger, XBlu.IO. While you can browse some sections of our site without being a registered member, certain activities
(such as placing an order) do require registration. We do use your contact information to send you offers based on your previous
orders and your interests.
Use of Demographic and Profile Data
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide
you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service;
collect fees owed; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates;
customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise
described to you at the time of collection. In our efforts to continually improve our product and service offerings, we collect and analyse demographic
and profile data about our users' activity on our website. We identify and use your IP address to help diagnose problems with our server, and to
administer our website. Your IP address is also used to help identify you and to gather broad demographic information. We will occasionally ask
you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like location, local
government area, age, or income level). We use this data to tailor your experience at our site, providing you with content that we think you
might be interested in--and to display content according to your preferences.
Cookies and How We Use Them
A cookie is a small file of letters and numbers that we put on your computer if you agree.
Cookies allow us to distinguish you from other users of our website and mobile applications,
which helps us to provide you with an enhanced browsing experience. For example we use cookies for the following purposes
- Recognising and counting the number of visitors and to see how visitors move around the site when they are using it
(this helps us to improve the way our website works, for example by ensuring that users can find what they are looking for).
- Identifying your preferences and subscriptions e.g. language settings, saved items, items stored in your basket and Prime membership; and
- Sending you newsletters and commercial/advertising messages tailored to your interests.
How We Use Your Personal Data
We use your personal data to operate, provide, develop and improve the products and services that we offer, including the following:
- Registering you as a new customer.
- Processing and delivering your orders.
- Managing your relationship with us.
- Enabling you to participate in promotions, competitions and surveys.
- Improving our website, applications, products and services.
- Recommending/advertising products or services which may be of interest to you.
- Complying with our legal obligations, including verifying your identity where necessary.
- Detecting fraud.
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or
accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees,
agents, contractors and other third parties who have a business need to know. They will only process your personal data on our
instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected
personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Your Legal Rights
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal
data changes during your relationship with us. Under certain circumstances, you have rights under data protection laws in
relation to your personal data, including the right to access, correct or erase your personal data, object to or restrict
processing of your personal data, and unsubscribe from our emails and newsletters.
Advertisements on Xchanger, XBlu.IO
We use third-party advertising companies to serve ads when you visit our website. These companies may use information
(not including your name, address, email address, or telephone number) about your visits to this and other websites in
order to provide advertisements about goods and services of interest to you.
